Wholesale that runs even when nobody answers the phone
A B2B portal where every partner sees their own price list, their own discount and their own stock, and orders on their own - without calls, messages and retyping orders into a spreadsheet. Your sales reps stop being data entry operators and go back to selling.
{ Where the time goes }
Wholesale usually stalls not at selling but at processing
In conversations with distributors the same four obstacles come up every time. None of them is a sales problem; all of them are a problem of organising data.
Orders arrive through five different channels
Phone, messages, email and spreadsheets. Each is retyped by hand, and every transcription error is paid for with a wrong delivery and a return.
Price lists are sent as documents
The partner orders at a price from a document received two months ago. Reconciling it is handled through later credit notes and friction on both sides.
Sales reps enter orders instead of selling
The most expensive people in the company spend the day administering orders instead of opening new partners.
No view of overdue balances
Goods go out to a partner who has exceeded their limit, because the debt figure sits in another program and nobody checks it at the moment of ordering.
{ B2B features }
A portal shaped around how partners actually order
A B2B buyer does not browse the range like a consumer. They know what they need and are after their price, the delivery time and the ability to repeat the previous order in one step.
Prices per buyer
Every partner sees their own price list and their own discount. You define price groups per customer, category or individual product.
Ordering without a call
The partner orders on their own, at any hour, with a view of availability and delivery time. Your sales reps stop retyping orders out of messages and phone calls.
Proforma invoice and deferred payment
Automatic issuing of the proforma invoice, tracking of the approved limit and records of overdue balances per partner.
Repeat and quick orders
Repeating the previous order in one step and entry by item code for buyers who know exactly what they are ordering.
Order approval
At larger partners one user creates the order and another approves it, in line with their internal rules.
Access to history and documents
The partner sees their orders, delivery notes and invoices at any time, without having to ask you for them.
{ How we introduce the system }
A switch without interrupting delivery
We run the rollout in phases, transferring existing data and training your team. The old way of working is switched off only once the new system runs.
Analysis of the business
We go through your range, your suppliers and the way you order and deliver. The result is a list of processes that can be automated and an estimate of the time you gain by it.
Quote and plan
You receive scope, price and deadlines phase by phase. With no extra items appearing during the work.
Setup and migration
We transfer products, customers and order history from the existing system and connect suppliers, couriers, payments and fiscalisation.
Training the team
Your people are trained to work in the admin panel and receive guides they can come back to. Without training, even the best system delivers nothing.
Go-live
We carry out the switch to the new system without interrupting sales, with heightened monitoring in the first days.
Support and development
After go-live we stay available by phone and email, and we develop new features in agreement with you.