Processing orders and documents
The sale does not end when the customer clicks the order button. That is when the work begins that repeats a hundred times a day: checking, fiscalisation, document, label, handover to the courier and a notice to the customer.
All of it sits on one screen here. The clerk does not move between three programs and does not retype data, so the processing time of a single order is measured in seconds rather than minutes.
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What you actually get
Statuses that trigger actions
A status change triggers fiscalisation, shipment creation and the customer notice on its own. The order of steps does not depend on who is on shift that day.
Working at line level
An individual line can carry its own status, so partial deliveries and later top-ups are part of routine work rather than an exception that breaks the records.
Documents and labels
Accompanying documents and the shipment label come out of the same order, one at a time or for several at once.
An order entered by hand
For a customer who orders by phone, the order is created in the admin panel and then travels the same path, with the same documents.
Repeating and copying
An existing order is copied into a new one in a single step, which shortens the work with customers who order the same thing every month.
New orders in plain sight
The number of unprocessed orders sits visibly in the admin panel, so none is left waiting because nobody noticed it.
Common questions
Does the customer see what stage the order is at?
They do, through their account and through notifications that arrive by email on every status change.
How are cancellations handled?
The order or an individual line is cancelled with the reason recorded, and the goods go back into stock. The fiscal side is accompanied by the matching document.
Can several people work on orders at the same time?
They can. Access is granted by role, and every change is logged with the user who made it.
Is the data passed on to the accountants?
It is, through an export in the required format or through data exchange with your program, so the same data is not entered twice.
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See more →Want to know how this works in your case?
For a first estimate we need the number of items, your suppliers and the system you use today. The call takes fifteen minutes, after which you get scope, price and timeline.