Fiscalisation of an online store
Every sale to a private buyer must receive a fiscal receipt, and online sales are no different from sales at the counter in that respect. The difference is volume: a store taking a hundred orders a day cannot keep a person retyping each one into a fiscal device by hand.
That is why fiscalisation here is part of order processing rather than a separate job done at the end of the day. When an order reaches the status at which a receipt is due, the line items, quantities, prices and tax rates go to the fiscalisation system, and the receipt comes back and is tied to the order.
{ Integrations }
What you actually get
The receipt is issued without a human hand
Line items, quantities, unit prices and tax rates are carried over from the order itself. No retyping, so no gap between what the customer paid and what the receipt says.
The payment method is recognised on its own
Cash on delivery, card on the site, PayPal and bank transfer are shown differently on the fiscal receipt. The system mirrors the payment method from the order, so not everything passes as cash.
Receipts for companies
When the buyer enters a tax identification number, it goes onto the fiscal receipt as buyer data. The company gets a document its accountants accept, with no follow-up correspondence.
Refunds and cancellations
A return pulls the matching fiscal document with it, tied to the original receipt. The record stays complete even when an order does not end in a delivery.
The receipt reaches the customer at once
The fiscal receipt is sent to the customer's email together with the order confirmation, and a copy stays with the order in the admin panel, available for any later query.
Common questions
Is a fiscal device needed in the shop?
No device at the counter is needed. The store connects to the fiscalisation service over the internet, and receipts are issued from the server at the moment the order is processed.
What if the fiscalisation service is unavailable?
The order is not lost. It stays in the fiscalisation queue and the attempt is repeated, and the admin panel shows which orders have no receipt issued, so nothing goes unnoticed.
Can tax rates differ per product?
They can. The rate is held at product level, so items with a lower rate enter the receipt correctly, without manual correction.
Does the customer get a receipt when paying cash on delivery?
They do. The payment method only changes how it is shown on the receipt, not whether a receipt is issued.
Related to this
Card payments
Card payments through the bank you already work with, with 3-D Secure confirmation and instalments.
See more →PayPal
Collecting from customers abroad, in the currency you choose.
See more →Courier services
The shipment is created from the order, the label prints from the same screen, and the status arrives on its own.
See more →Want to know how this works in your case?
For a first estimate we need the number of items, your suppliers and the system you use today. The call takes fifteen minutes, after which you get scope, price and timeline.